Web agency, software and AI agents for SMEs · Geneva

Websites and software for Swiss SMEs.

Websites · Custom CRM · AI agents · Client portals

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Solutions for SMEsSix interconnected modules

Less re-keying, more time for your clients.

A website does not solve everything. We also build the tools an SME uses every day: a CRM, AI agents that handle follow-ups and sort your emails, a portal for your clients, an app for your field teams, and a link to your management software (ERP). Each tool is made for your business. Several already run at SMEs in French-speaking Switzerland.

  1. Sales tracking built around the way you sell. Every enquiry is recorded, assigned to the right salesperson and prioritised, automatically.

    • Enquiries from every channel, no duplicates
    • Assignment by area, product, language
    • Top 3 calls every morning
    Deals in progress · Western Switzerland team
    New12
    Enquiry #248192°
    Lausanne
    Website
    Enquiry #247964°
    Geneva
    Chatbot
    Meeting7
    The R. family81°
    Zurich
    1st meeting Thu
    B. Workshop Ltd58°
    Basel
    1st meeting Mon
    Quote sent9
    Mr & Mrs K.74°
    Geneva
    Day 6
    Signed4
    L. Property SA100°
    Lausanne
    Won
    Learn more
  2. Already on Odoo, bexio or another tool? We build a simple interface on top that your teams actually use, synced both ways.

    • Two-way sync
    • Duplicate checks
    • Quotes and PDF files generated
    Learn more
  3. AI agents read and sort your emails, follow up on unanswered quotes, chase invoices and ask clients for reviews. Your team approves, the agent does the work.

    • Signature and payment reminders
    • Automatic inbox reading
    • Monthly reports, written for you
    Learn more
  4. Your clients follow their project, sign and upload their documents online. Calls asking "where's my file?" become rare.

    • Passwordless login
    • E-signature
    • Invoices and documents in one place
    Learn more
  5. A mobile app for your technicians: next job, directions, the documents they need, and photos filed by themselves in the right folder.

    • Team schedule
    • Photos filed automatically
    • No sensitive data exposed
    Learn more
  6. An assistant on your website asks visitors the right questions, in three languages. A configurator works out a price online. A connector gives every employee AI access to your data, within their access rights.

    • Assistant in three languages
    • Configurator with PDF
    • AI access based on each person's rights
    Learn more

Sales tracking built around the way you sell. Every enquiry is recorded, assigned to the right salesperson and prioritised, automatically.

  • Enquiries from every channel, no duplicates
  • Assignment by area, product, language
  • Top 3 calls every morning
Bespoke CRM: learn more

Interface preview, sample data

The full journey

From first click to invoice.

Seven connected steps. Nobody types the same information twice.

01Website & assistant

A visitor asks a question

The website's AI assistant replies in their language, understands their project and prepares a complete request for them to check.

02CRM

The request is assigned

Duplicates are removed, the record is completed, then the request goes to the right salesperson by area, product and language. Within minutes.

03Priorities

Sales know who to call

Every morning, their three priority calls, ranked by urgency, value and likelihood to sign. The prep sheet opens in one click.

04AI agents

Automated, tracked follow-ups

Unanswered quote, pending signature, unpaid invoice: reminders go out during office hours, approved by the team.

05Client portal

The client signs and tracks the project

Documents to sign, to send and to download, plus a clear roadmap. Nobody has to chase by email.

06Field app

The technician gets to work

Directions, the right documents, photos filed automatically in the client folder. The office sees everything in real time.

07ERP & reviews

The invoice goes out, the review follows

Your ERP stays up to date with no double entry. Once the job is done, the Google review request goes out on its own.

Case study · Swiss technical SME

A sales team, an office, technicians, one tool.

A technical services SME in French-speaking Switzerland was running on an ERP, spreadsheets and a lot of daily re-keying. Around its ERP we built a CRM, some forty AI agents, a client portal and a field app. Around 64,000 tasks now run every month with no manual work.

Measured over one month of operation. Client anonymised.

Read the full case study

Measured results
MetricBeforeAfter
Time before first action on a new enquiry216 h95 h−56 %
Admin work eliminatedTyped by hand67 h / monthevery month
CRM update after a sales emailManual3 to 14 minautomatic
Alerts sent to salesOne per event1 summary a dayless noise
Unprofitable ad spend identified and cutInvisible≈ CHF 20,000 / yearenquiry sources tracked

Let's measure the hours your team loses every week.

Request an audit
Selected work

Selected projects

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Our website for Beker Guiramand Degni is nominated on Awwwards, with an average community score of 7.15/10.
Why SMEs choose us

Tools that last, and get used every day.

  1. 01

    Built for your trade

    We write the code around the way you work. No theme to work around, no paid add-ons stacked up to fill a gap.

  2. 02

    Your data protected

    Everyone only sees what concerns them. Your clients sign in without a password to remember, and the code is checked automatically with every update.

  3. 03

    Fast on mobile

    Pages load straight away, on a phone as on a computer. Google takes it into account in its rankings, and so do your visitors.

  4. 04

    Little maintenance

    No platform or plugins to update every month. Fewer moving parts means fewer breakdowns and fewer unexpected costs.

  5. 05

    You stay in control

    AI sorts, summarises and prepares. Anything that goes to your clients is first approved by your team, in one click.

  6. 06

    Step by step

    We start with whatever costs you the most time today. The other modules come later, when you need them.

Client reviews5.0 · 23 reviews · Google· Reviews quoted in their original language

"Excellent designer ! À l'écoute des besoins, rigoureux, créatif et ponctuel."

Sébastien MartinGoogle

"Super travail ! Merci pour les conseils avisés et pour mon site internet !"

Valter PereiraGoogle

"Compétences et qualité graphiques exemplaires."

Benji MC-GlamGoogle

"The team did an exceptional job redesigning my website! Creative, professional, and really took the time to understand my vision."

Marlon PerezGoogle

"Avec créativité, efficacité et disponibilité, Infuse Design a créé le graphisme branding de notre association en répondant tout à fait à notre philosophie !"

Virginia MarkusGoogle

"Très content de notre collaboration, et en particulier avec Mehdi qui nous accompagne au quotidien dans nos campagnes de communication."

Adrien CaronGoogle

"Création rapide et coopérative. Très professionnel et créatif, on sent la passion derrière le travail. Je ne peux que recommander."

David R.Google

"Excellent designer ! À l'écoute des besoins, rigoureux, créatif et ponctuel."

Sébastien MartinGoogle

"Super travail ! Merci pour les conseils avisés et pour mon site internet !"

Valter PereiraGoogle

"Compétences et qualité graphiques exemplaires."

Benji MC-GlamGoogle

"The team did an exceptional job redesigning my website! Creative, professional, and really took the time to understand my vision."

Marlon PerezGoogle

"Avec créativité, efficacité et disponibilité, Infuse Design a créé le graphisme branding de notre association en répondant tout à fait à notre philosophie !"

Virginia MarkusGoogle

"Très content de notre collaboration, et en particulier avec Mehdi qui nous accompagne au quotidien dans nos campagnes de communication."

Adrien CaronGoogle

"Création rapide et coopérative. Très professionnel et créatif, on sent la passion derrière le travail. Je ne peux que recommander."

David R.Google

"En plus d'être très pro, la qualité et l'écoute sont au rendez-vous. Un suivi et une adaptation 'sur mesure' sont les forces d'Infuse Design. Je recommande."

Richard YeramianGoogle

"Très professionnel, top !!!! Je recommande."

Thomas PelichetGoogle

"Super créatif, a su répondre à nos attentes et proposer des solutions claires et efficaces."

Geneva BreakdanceGoogle

"À l'écoute et très pro !"

Marie NazarovaGoogle

"A réussi à rassembler mes idées sur un logo simple et efficace ! Merci."

Tiger DrissGoogle

"Très satisfait du travail effectué, résultats surprenants par rapport aux prix demandés. Je le recommande vivement."

Romain CagneGoogle

"Excellent service !"

Nicolas GuiramandGoogle

"En plus d'être très pro, la qualité et l'écoute sont au rendez-vous. Un suivi et une adaptation 'sur mesure' sont les forces d'Infuse Design. Je recommande."

Richard YeramianGoogle

"Très professionnel, top !!!! Je recommande."

Thomas PelichetGoogle

"Super créatif, a su répondre à nos attentes et proposer des solutions claires et efficaces."

Geneva BreakdanceGoogle

"À l'écoute et très pro !"

Marie NazarovaGoogle

"A réussi à rassembler mes idées sur un logo simple et efficace ! Merci."

Tiger DrissGoogle

"Très satisfait du travail effectué, résultats surprenants par rapport aux prix demandés. Je le recommande vivement."

Romain CagneGoogle

"Excellent service !"

Nicolas GuiramandGoogle