INFUSE
Field app · Mobile

The office in your technicians' pockets.

Next job, directions, a call to the client, job photos: your field teams have it all on their phone. The office sees progress in real time, without waiting for them to get back to the depot.

  • Any smartphone
  • No app store
  • Photos file themselves

Next job

Tuesday · 07:30

Seefeldstrasse, Zurich

32 min
DirectionsCallAdd photos

Photos filed automatically in the client's folder

Interface preview, sample data

A typical day

From first coffee to final report.

Here's how the app supports a technician through an ordinary day. No re-typing in the evening, no calls to the office to find an address.

  1. 07:00

    The day appears

    Today's jobs and the next six weeks, with the technical documents that matter.

  2. 07:30

    On the road

    Directions in one tap, and the client given a heads-up with a quick call from the app.

  3. 08:15

    On site

    Job instructions, plans and points to watch, with no prices or contracts in sight.

  4. 11:40

    Job photos

    A few photos taken, instantly resized and filed in the client's folder.

  5. 13:30

    Next job

    The office already knows the first one is done. Nobody had to pick up the phone.

  6. 17:00

    End of the day

    Nothing to re-type. Everything done is already in the CRM and the client portal.

Photos

Photos filed without anyone sorting them.

The technician takes the photos, the app does the rest: it shrinks them on the phone so they upload fast even with a weak signal, files them in the right client folder and notifies the person in charge.

  1. 01Shoot
  2. 02Shrink on the phone
  3. 03File in the folder
  4. 04Email the person in charge
Photos · 11:40 job

4 photos resized on the phone before upload

3The R. family / Job / Before
1The R. family / Job / After

Email sent to the person in charge of the file

Schedule and confidentiality

Everyone sees the team, nobody sees anyone else's clients.

The team schedule helps people organise and help each other out, but personal data stays ring-fenced. It's also a requirement of Swiss data protection law (FADP).

Team schedule · week 16
MonTueWedThuFri
YouGenevaLausanneZurichBasel
MarcBusyBusyBusy
SofiaBusyBusyBusy

Colleagues' jobs are shown without client names or contact details

What the technician sees
  • Their own jobs and clients
  • Colleagues' availability
  • Plans and technical documents
What they don't see
  • Other clients' contact details
  • Prices, quotes and contracts
  • Sales data
Assisted scheduling
Assisted scheduling
Job · The R. family, GenevaCalendar in read-only mode
  1. 1

    Tuesday 14 April, 07:30

    Team already in Geneva the day before, short trip

  2. 2

    Thursday 16 April, 13:00

    Two qualified technicians free

  3. 3

    Monday 20 April, 07:30

    Leaves time for the equipment to arrive

Suggested by AI, chosen and confirmed by the office

AI reads the calendar and suggests three dates. It never writes to it.

For every job to schedule, the assistant checks the team's calendars, travel times and job constraints, then suggests three dates with the reasoning behind each. The person in the office chooses. The calendar stays under human control, always.

  • Read-only calendar access
  • Three options, each one justified
  • Decision and confirmation by the office
In the office

The office follows the field in real time.

01

Visible progress

Job started, job finished, photos received: the office sees it as it happens.

02

Client kept informed

The client portal updates itself, so the client no longer needs to call.

03

Complete file

Photos and notes flow automatically into the CRM and the ERP, ready for invoicing.

No app store

One link, one home-screen shortcut. Installed.

The field app is a web app: it runs on any recent smartphone, iPhone or Android, with no store and no approval process. Each update reaches the whole team the moment it's published.

  • iPhone and Android
  • No store, no approval
  • Instant updates
Demo

How much time do your technicians spend on the phone with the office?

Request a demo