Field app · Technicians

Schedule, documents and photos on your technicians' phones.

Next job, directions, a call to the client, job photos: your technicians have it all on their phone. The office sees progress as the day goes on, without waiting for them to get back to the depot.

  • Any smartphone
  • No app store
  • Photos filed automatically

Next job

Tuesday · 07:30

Seefeldstrasse, Zurich

32 min
DirectionsCallAdd photos

Photos filed automatically in the client's folder

Interface preview, sample data

A typical day

A technician's day, from 7 am to the evening report.

Here's an ordinary day for a technician using the app. No re-typing in the evening, no calls to the office to find an address.

  1. 07:00

    The day appears

    Today's jobs and the next six weeks, with the technical documents they need.

  2. 07:30

    On the road

    Directions in one tap, and a call to the client from the app to let them know.

  3. 08:15

    On site

    Job instructions, plans and points to watch. No prices, no contracts.

  4. 11:40

    Job photos

    They take a few photos. Each one is shrunk straight away and filed in the client's folder.

  5. 13:30

    Next job

    The office already knows the first one is done. Nobody had to pick up the phone.

  6. 17:00

    End of the day

    Nothing to re-type. What they did is already in the CRM and the client portal.

Photos

Site photos filed automatically in the right folder.

The technician takes the photos, the app handles the rest. It shrinks them on the phone so they upload quickly even with a weak signal, files them in the right client folder and lets the person in charge know.

  1. 01Shoot
  2. 02Shrink on the phone
  3. 03File in the folder
  4. 04Email the person in charge
Photos · 11:40 job

4 photos resized on the phone before upload

3The R. family / Job / Before
1The R. family / Job / After

Email sent to the person in charge of the file

Schedule and confidentiality

Shared schedule, protected client data.

The team schedule helps everyone get organised and help a colleague out. Client data stays ring-fenced, as Swiss data protection law (FADP) also requires.

Team schedule · week 16
MonTueWedThuFri
YouGenevaLausanneZurichBasel
MarcBusyBusyBusy
SofiaBusyBusyBusy

Colleagues' jobs are shown without client names or contact details

Visible to the technician
  • Their own jobs and clients
  • Colleagues' availability
  • Plans and technical documents
Hidden from the technician
  • Other clients' contact details
  • Prices, quotes and contracts
  • Sales data
Assisted scheduling
Assisted scheduling
Job · The R. family, GenevaCalendar in read-only mode
  1. 1

    Tuesday 14 April, 07:30

    Team already in Geneva the day before, short trip

  2. 2

    Thursday 16 April, 13:00

    Two qualified technicians free

  3. 3

    Monday 20 April, 07:30

    Leaves time for the equipment to arrive

Suggested by AI, chosen and confirmed by the office

Three dates suggested by AI, confirmed by your team.

For every job to schedule, the assistant looks at the team's calendars, travel times and on-site constraints. It suggests three dates and explains each one. The person in the office decides and confirms.

  • Read-only calendar access
  • Three options, each one justified
  • Decision and confirmation by the office
In the office

Job progress, visible at the office in real time.

01

Visible progress

Job started, job finished, photos received: the office sees it as it happens.

02

Client kept informed

The client portal updates itself. The client no longer needs to call.

03

Complete file

Photos and notes go straight into the CRM and the ERP, ready for invoicing.

No app store

Installed from a link, no app store needed.

The field app is a web app: it opens from a link, like a website. It runs on any recent smartphone, iPhone or Android, with no store and no approval process. When we publish an update, the whole team has it straight away.

  • iPhone and Android
  • No store, no approval
  • Instant updates
Demo

Let's measure the time your technicians spend on the phone with the office.

Request a demo