One point of contact, from website to software.
Website, CRM, AI automation, client portal, field app: many SMEs pile up tools that are not connected to each other, and the team keeps retyping the same data. INFUSE builds it all as one system, coded to measure and linked to your ERP.
of work saved every month
less time before the first action on an enquiry
more signed contracts from website enquiries than from paid social media ads
AI agents in service
target speed score (Google Lighthouse)
off-the-shelf templates used
Software figures measured over one month at a technical SME in French-speaking Switzerland. See the case study →
Agency, standard software or INFUSE, point by point.
INFUSE brings the website, the CRM, AI and client portals together in one system.
| INFUSE | Traditional web agency | Off-the-shelf software + integrator | |
|---|---|---|---|
| Custom-coded website, fast and well ranked | Yes | Partly | No |
| A CRM shaped around your processes, not the other way round | Yes | No | Partly |
| AI agents working on your own data | Yes | No | Partly |
| Client portal and field app wired into the same system | Yes | No | Partly |
| Sync with the ERP you already use | Yes | No | Partly |
| One point of contact, from website to software | Yes | No | No |
| Usage measured, unused features removed | Yes | No | No |
| The system keeps evolving without changing provider | Yes | Partly | Partly |
Six reasons to work with INFUSE.
- 01
One point of contact, from website to software
The same studio builds your website, your CRM, your automations and your client portals. No project manager sits in the middle, and no provider blames another when data gets lost between two tools.
- 02
AI proposes, people approve
Agents read emails, sort enquiries, prepare follow-ups and draft reports. Anything sensitive stays a proposal that you approve in one click. You keep control without doing it all by hand.
- 03
Measure usage, remove what isn't used
Every feature is tracked. An agent spots what isn't used and suggests removing it. Example: alerts the team ignored (under 7 % response) were replaced by a daily summary they actually read.
- 04
Bespoke rather than a template
A template fits your trade badly, and the plugins added to fill the gaps break with every update. Here, the website and software are coded for your processes, on a clean base that grows without rebuilding everything.
- 05
Plugged into the ERP you already have
Odoo, bexio or another ERP: data flows both ways and you keep your tools. Safeguards cover every exchange: a test run before any change, approval, and no amount is ever overwritten.
- 06
Fast pages
The websites and software are built on Next.js, React and PostgreSQL. The websites aim for 95+ on Lighthouse, Google's speed measurement tool, with technical SEO built in from the start. The software stays fast on a computer and on your field teams' phones.