We build the business tools your SME needs: a custom CRM, AI agents that follow up and sort for you, a portal for your clients, an app for the field. Everything is linked to your ERP (Odoo, bexio…). We start with an audit, then with the tool that saves you the most hours.
Every enquiry lands in one place, without duplicates, then goes to the right salesperson by area, product and language. Every morning, everyone knows who to call first, and why.
Already on Odoo, bexio or another ERP? It stays the reference. On top of it we build an interface your teams are happy to open, synced both ways, with no duplicates and no overwritten amounts.
Quote, signature and payment follow-ups are drafted for you, reviews are requested at the right time, and reports are written automatically. Your team reads and approves. And anything that's no longer used gets flagged.
Your clients log in without a password, follow their project step by step, sign online and find invoices and documents in one place. The "where's my file?" calls become rare.
Your technicians open their next job, the directions and the documents they need. Their photos are resized on the phone and filed automatically in the client's folder.
An assistant on your website, in three languages, that qualifies enquiries and pre-fills the form. A configurator that prices online. And an access point that lets every employee query your data with their own AI assistant.
Seven connected steps. Nobody types the same information twice.
The website's AI assistant replies in their language, understands their project and prepares a complete request for them to check.
Duplicates are removed, the record is completed, then the request goes to the right salesperson by area, product and language. Within minutes.
Every morning, their three priority calls, ranked by urgency, value and likelihood to sign. The prep sheet opens in one click.
Unanswered quote, pending signature, unpaid invoice: reminders go out during office hours, approved by the team.
Documents to sign, to send and to download, plus a clear roadmap. Nobody has to chase by email.
Directions, the right documents, photos filed automatically in the client folder. The office sees everything in real time.
Your ERP stays up to date with no double entry. Once the job is done, the Google review request goes out on its own.
Sometimes an off-the-shelf tool is the right answer. Here is what each option does well, and less well.
| Criterion | Subscription software | ERP integrator | INFUSE |
|---|---|---|---|
| Getting started | Instant: just create an account | A configuration project, often a long one | Fast prototype on your real data, then a step-by-step roll-out |
| Fits the way you work | The team adapts to the tool | Configurable, within the limits of the modules | Built around your stages, your rules and your documents |
| Works with your current tools | Standard connectors, often partial | Excellent within its own ecosystem | Plugs into your existing ERP (Odoo, bexio…), two-way sync |
| Automation | Generic features, the same for everyone | Rarely at the heart of the project | Built for your processes, approved by your teams |
| Cost | Per-user subscription, predictable | Licences and consultant days | Upfront investment on quote, then maintenance |
| The right choice if | Your needs are standard and the team is small | Accounting, stock and highly standardised processes | Your processes are specific and your teams work around their tools |
If an off-the-shelf tool covers your needs, we'll tell you during the audit. We can also build on top of it.
A technical services SME in French-speaking Switzerland was running on an ERP, spreadsheets and a lot of daily re-keying. Around its ERP we built a CRM, some forty AI agents, a client portal and a field app. Around 64,000 tasks now run every month with no manual work.
Measured over one month of operation. Client anonymised.
| Metric | Before | After |
|---|---|---|
| Time before first action on a new enquiry | 216 h | 95 h−56 % |
| Admin work eliminated | Typed by hand | 67 h / monthevery month |
| CRM update after a sales email | Manual | 3 to 14 minautomatic |
| Alerts sent to sales | One per event | 1 summary a dayless noise |
| Unprofitable ad spend identified and cut | Invisible | ≈ CHF 20,000 / yearenquiry sources tracked |
Automating doesn't mean losing control. Each person sees the data they need, and nothing important goes out without approval.
Management, sales, office, field: everyone sees what they need, nothing more. A technician sees neither prices nor other clients' contact details.
One-click actions sent by email go through signed links that can't be altered or reused for anything else.
Agents draft the follow-ups, the updates and the ERP entries. Anything that commits the business waits for an approval click.
Collection limited to what's necessary, logged access and client data handled in line with the revised Swiss Federal Act on Data Protection (nLPD/revFADP).
Hosted with established cloud providers. Region, backups and encryption: we choose the set-up that matches your requirements together.
An AI agent is a small program that does one specific task for you, on your data: following up on an unanswered quote, sorting incoming emails, preparing a payment reminder, writing the monthly report. It replaces nobody: it prepares the work, and your team approves in one click whatever goes to your clients. We usually start with one or two agents on the task that costs you the most time.
With an audit of your processes. We find what costs you the most hours, often re-keying or follow-ups, and build that tool first. A prototype plugged into your real data comes quickly, so your team can test it early. Timing depends on the scope, and the rest follows in stages, without interrupting your business.
Every project is priced on quote, after the audit. The audit estimates the hours lost today and ranks the work by what pays off fastest.
Yes. In most cases your ERP (Odoo, bexio or another) stays the reference and we build on top of it, with two-way sync and safeguards against duplicates.
It stays yours. Access is defined by role, sensitive actions require approval, and processing complies with the Swiss FADP. Hosting is chosen with you, to match your requirements.
Yes, like any person or any software. That's why agents suggest and your team approves: follow-ups, sensitive updates and ERP entries wait for human confirmation.
We do. We provide support, fixes and new features. We also measure how each feature is really used, to improve what helps and remove what doesn't.
Next step
An audit of your processes, priorities with numbers attached, then a first prototype on your data. Then you decide, with all the facts.